Is it possible to exchange a product ?

At this time, the NbsShop online shop does not accept online exchange requests. Please process your return and place a new order. See 'how to easily return.'

you can also take your NbsShop.com order to a store near you for a refund or an exchange for in-store merchandise. If you received your product as a gift, see “returning a gift”. To find a NbsShop store near you, please click here.